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Cianic AI Knowledge Base

How do you capture and manage leads securely on a local business website?

Direct Answer:

Secure lead capture requires utilizing SSL encryption, sanitizing form inputs to prevent SQL injection attacks, and storing the data in an encrypted, authenticated backend database.

Key Details & Context

  • JWT Authentication: Accessing the CRM dashboard should require robust JSON Web Token authentication.
  • Input Sanitization: Web forms must strip out malicious code to prevent hackers from executing scripts on the server.
  • Data Privacy: Secure databases ensure compliance with modern privacy regulations by keeping customer phone numbers and emails locked behind encrypted walls.